What makes Metropolitan at The 9, Autograph Collection a good hotel?
Metropolitan at The 9, Autograph Collection is a well-regarded hotel in the Downtown area of Cleveland, holding a solid 4.4/5 rating backed by 1,940 Google reviews. Refined hotel in a converted 1906 bank with fine dining, a rooftop cocktail bar & a theater. Guests appreciate the hotel's family-friendly, wheelchair accessible amenities. The Downtown location gives guests convenient access to nearby attractions and the broader Cleveland metro area.
Refined hotel in a converted 1906 bank with fine dining, a rooftop cocktail bar & a theater.
Where is Metropolitan at The 9, Autograph Collection located?
Metropolitan at The 9, Autograph Collection is located at 2017 E 9th St, Cleveland, OH 44115, USA, in the Downtown area of Greater Cleveland. Guests are steps away from Progressive Field, Rocket Mortgage FieldHouse, the Rock and Roll Hall of Fame, and the Cleveland waterfront. Public transit, dining, and nightlife are all within walking distance.
Metropolitan at The 9, Autograph Collection is located at 2017 E 9th St, Cleveland, OH 44115, USA. It sits in the Downtown area of Cleveland. Call (216) 239-1200 for reservations.
Is Metropolitan at The 9, Autograph Collection pet-friendly?
No, Metropolitan at The 9, Autograph Collection is not pet-friendly. Dogs and other pets are not permitted at this property. Guests traveling with pets should consider nearby pet-friendly hotels in the Cleveland area.
Is Metropolitan at The 9, Autograph Collection good for families?
Metropolitan at The 9, Autograph Collection is a family-friendly hotel that welcomes guests with children. The property provides a comfortable environment for younger travelers. For larger group bookings, contact the hotel directly to discuss room blocks and group rates.
Accessibility at Metropolitan at The 9, Autograph Collection
Metropolitan at The 9, Autograph Collection provides a wheelchair-accessible entrance, accessible parking. The hotel is committed to accommodating guests with mobility needs. For specific accessibility questions, requests for ADA-compliant rooms, or to arrange accommodations in advance, call the hotel at (216) 239-1200.
What reviewers say about Metropolitan at The 9, Autograph Collection
People say this hotel offers a variety of bars and restaurants, including a rooftop bar with city views and a speakeasy. They also highlight the convenient location near sports stadiums and attractions, and the friendly and helpful staff. Some reviews mention the service can be slow.
“Everyone was so nice well trained with Excellence from Front desk to valet. Our waiter Maurice was so pleasant . Marisol was so nice also & courteous everything we asked for Maurice was there. Centro I do recommend for a date night .Just to enjoy yourself you will not be disappointed. Everything taste so good. I was so pleased.”
“Our group of 4 got a room to celebrate a 40th birthday. The room was wonderful, spacious and had a great view. The Vault bar was disappointing as their bar staff were unprofessional and judgemental towards my party. We were not happy with the snarky comments. Overall our experience was fine, but we will not return and will take our money elsewhere.”
“My stay at Metropolitan at The 9 was overall enjoyable. Check-in and check-out were smooth, and the front desk staff were consistently polite and friendly, which made a great first and last impression. However, my experience at The Vault was disappointing. Service was disorganized — food orders were mixed up multiple times, and I ended up waiting over an hour just for fries. We never received the other food items that we had ordered. One employee told me they would be send any missing food to my room, only for another to later inform me that the kitchen had already closed and the order had been canceled. On top of that, my room was incorrectly charged over $300 for food and drinks I never ordered or received. I spent about three hours on the phone trying to resolve the issue. While every staff member I spoke with was polite, the only person who was actually able to help was Jordan, who was absolutely wonderful and ultimately got things sorted out. Despite the hiccups, the hospitality from the main hotel staff and Jordan’s excellent support made a difference. With a bit more consistency in their food service operations, this hotel could easily be a five-star experience.”
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Frequently Asked Questions
What type of hotel is Metropolitan at The 9, Autograph Collection?
Metropolitan at The 9, Autograph Collection is a hotel located in the Downtown area of Cleveland, Ohio. It holds a 4.4/5 rating from 1,940 Google reviewers. The property serves both business and leisure travelers visiting the Greater Cleveland area.
How much does Metropolitan at The 9, Autograph Collection cost per night?
Nightly rates at Metropolitan at The 9, Autograph Collection vary by season, demand, and room type. Check the hotel's website or major booking platforms like Google Hotels for current pricing and availability.
Is there parking at Metropolitan at The 9, Autograph Collection?
Contact Metropolitan at The 9, Autograph Collection directly for current parking options and rates. Most Cleveland-area hotels provide on-site parking for guests, though fees and availability vary by property.
Is Metropolitan at The 9, Autograph Collection pet-friendly?
No, Metropolitan at The 9, Autograph Collection does not allow pets. Guests traveling with animals should look into nearby pet-friendly hotels in the Cleveland area for alternative accommodations.
Does Metropolitan at The 9, Autograph Collection serve breakfast?
Contact Metropolitan at The 9, Autograph Collection directly for details on breakfast availability. Many hotels in the Cleveland area offer complimentary breakfast or on-site dining, but offerings vary by property and may change seasonally.
Is Metropolitan at The 9, Autograph Collection wheelchair accessible?
Yes, Metropolitan at The 9, Autograph Collection provides an accessible entrance, accessible parking. The hotel accommodates guests with mobility needs. Call ahead to request a specific ADA-compliant room and confirm any additional accessibility features.
What is near Metropolitan at The 9, Autograph Collection?
Metropolitan at The 9, Autograph Collection is located in the Downtown area of Greater Cleveland. Progressive Field, Rocket Mortgage FieldHouse, the Rock and Roll Hall of Fame, Playhouse Square, and the Cleveland waterfront are all nearby.
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Update History
- March 2026: Initial publication with Google Places data, photos, and ratings.