What makes Cleveland Marriott Downtown at Key Tower a good hotel?
Cleveland Marriott Downtown at Key Tower is a well-regarded hotel in the Downtown area of Cleveland, holding a solid 4.3/5 rating backed by 2,646 Google reviews. Polished hotel with a bar, an Italian restaurant & meeting space, plus a spa & a fitness center. Guests appreciate the hotel's family-friendly, wheelchair accessible amenities. The Downtown location gives guests convenient access to nearby attractions and the broader Cleveland metro area.
Polished hotel with a bar, an Italian restaurant & meeting space, plus a spa & a fitness center.
Where is Cleveland Marriott Downtown at Key Tower located?
Cleveland Marriott Downtown at Key Tower is located at 1360 W Mall Dr, Cleveland, OH 44114, USA, in the Downtown area of Greater Cleveland. Guests are steps away from Progressive Field, Rocket Mortgage FieldHouse, the Rock and Roll Hall of Fame, and the Cleveland waterfront. Public transit, dining, and nightlife are all within walking distance.
Cleveland Marriott Downtown at Key Tower is located at 1360 W Mall Dr, Cleveland, OH 44114, USA. It sits in the Downtown area of Cleveland. Call (216) 696-9200 for reservations.
Is Cleveland Marriott Downtown at Key Tower pet-friendly?
No, Cleveland Marriott Downtown at Key Tower is not pet-friendly. Dogs and other pets are not permitted at this property. Guests traveling with pets should consider nearby pet-friendly hotels in the Cleveland area.
Is Cleveland Marriott Downtown at Key Tower good for families?
Cleveland Marriott Downtown at Key Tower is a family-friendly hotel that welcomes guests with children. The property provides a comfortable environment for younger travelers. For larger group bookings, contact the hotel directly to discuss room blocks and group rates.
Accessibility at Cleveland Marriott Downtown at Key Tower
Cleveland Marriott Downtown at Key Tower provides a wheelchair-accessible entrance, accessible parking. The hotel is committed to accommodating guests with mobility needs. For specific accessibility questions, requests for ADA-compliant rooms, or to arrange accommodations in advance, call the hotel at (216) 696-9200.
What reviewers say about Cleveland Marriott Downtown at Key Tower
Guests say this hotel offers excellent customer service and a well-equipped gym with a variety of amenities. They also highlight the friendly and helpful staff, as well as the hotel's prime location. Some reviews mention the rooms can be outdated.
“I stayed here over the weekend and had an amazing experience. It was my first time in Cleveland, and this hotel (and the staff at the hotel made it unforgettable. The property itself was great, but I especially want to give a huge shout-out to Nolan and Willie at the lobby bar. They were absolutely incredible! They were consistently welcoming, friendly, and genuinely awesome every time I stopped by. They gave some great recommendations for my tone in cleveland. I left with great memories and can’t wait to come back. :)”
“Great stay at Cleveland Marriott Downtown at Key Tower. I stayed for a full week, including training sessions in the event/reception rooms, and everything was very well organized. The food was excellent throughout the stay, and the rooms were spacious, clean, and comfortable with good amenities. Only minor downside for me: the bathroom had a bathtub converted into a shower rather than a proper walk-in shower. Also, slippers in the room would have been a nice touch (not sure if that’s common in US hotels). Overall, a very pleasant and professional experience — would definitely stay again.”
“First and foremost I would like to say shoutout Tanisha who checked us in. She was just a lovely woman and got us checked in and into the M club and explained everything about the hotel super efficiently and was friendly. This hotel is great because you can always just look up for the key and find your way home. Also, the bar area along with the barber shop just give off good vibes. The M club was a great perk here with snacks and breakfast and hors d’œuvres were lovely. Great selection the variety of kettle chips was a nice touch and I’m a sucker for chocolate covered peanuts so that was a big hit. The room was okay, a little older but was well kept up and clean. Overall definitely recommend! We had a decent view of the football stadium from our room too as an added bonus.”
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Frequently Asked Questions
What type of hotel is Cleveland Marriott Downtown at Key Tower?
Cleveland Marriott Downtown at Key Tower is a hotel located in the Downtown area of Cleveland, Ohio. It holds a 4.3/5 rating from 2,646 Google reviewers. The property serves both business and leisure travelers visiting the Greater Cleveland area.
How much does Cleveland Marriott Downtown at Key Tower cost per night?
Nightly rates at Cleveland Marriott Downtown at Key Tower vary by season, demand, and room type. Check the hotel's website or major booking platforms like Google Hotels for current pricing and availability.
Is there parking at Cleveland Marriott Downtown at Key Tower?
Contact Cleveland Marriott Downtown at Key Tower directly for current parking options and rates. Most Cleveland-area hotels provide on-site parking for guests, though fees and availability vary by property.
Is Cleveland Marriott Downtown at Key Tower pet-friendly?
No, Cleveland Marriott Downtown at Key Tower does not allow pets. Guests traveling with animals should look into nearby pet-friendly hotels in the Cleveland area for alternative accommodations.
Does Cleveland Marriott Downtown at Key Tower serve breakfast?
Contact Cleveland Marriott Downtown at Key Tower directly for details on breakfast availability. Many hotels in the Cleveland area offer complimentary breakfast or on-site dining, but offerings vary by property and may change seasonally.
Is Cleveland Marriott Downtown at Key Tower wheelchair accessible?
Yes, Cleveland Marriott Downtown at Key Tower provides an accessible entrance, accessible parking. The hotel accommodates guests with mobility needs. Call ahead to request a specific ADA-compliant room and confirm any additional accessibility features.
What is near Cleveland Marriott Downtown at Key Tower?
Cleveland Marriott Downtown at Key Tower is located in the Downtown area of Greater Cleveland. Progressive Field, Rocket Mortgage FieldHouse, the Rock and Roll Hall of Fame, Playhouse Square, and the Cleveland waterfront are all nearby.
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Update History
- March 2026: Initial publication with Google Places data, photos, and ratings.